USA
UK
India
EuropeAbout the role
You will answer questions about accounts and features, troubleshoot common issues and pass complex cases to specialists. The shift runs on UK business hours, and the team provides cab support for late finishes.
What you will do
- Respond to chats and emails with clear, friendly answers
- Troubleshoot account and billing issues
- Log every interaction in the ticketing system
- Share product feedback with the support lead
What you bring
- Excellent written and spoken English
- Customer service experience is a plus
- Comfortable working UK-aligned hours
- Legally eligible to work in India
Benefits and perks
- Cab facility for late shifts
- Group health insurance
- Paid training
About the employer
A software company with customers across the UK and Europe. The employer's name is shared once you speak with your recruiter and agree to be put forward.
